Hellow,
From now on, we all have to have to use the HPL Guidelines to answer Public Service Telephones. Please use the following answer public lines at our location:
Thank you for calling the Houston Public Library System. This is the Morris Frank Express Library. How may I help you?
Cheers,
Jeff
Thursday, February 26, 2009
Telephone Etiquette
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Please note that I changed this post to reflect what is on the HPL Intranet page.
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