ELT Presentation

A BIG THANKS to Jennifer for an outstanding presentation to ELT. She was able to express staff concerns regarding storage space at the service desk and a need for a public phone line. She also provided customer feedback concerning lighting in specific areas of the library. Jennifer was able to describe and explain the dynamic work that staff are doing at Frank Library, with limited resources. She provided examples of the effectiveness of cross trained staff and the flexibility to provide coverage whether its programming or working the service desk. Thanks for the great work, considering the short notice.

Thanks to everyone on the Frank Library staff for all of the hard work and effort.

Edward Melton
HPL Express

Notification of Tardiness or Absence

The City of Houston Human Resources Department asked each City department to review, revise and/or create an absence/tardiness policy that describes appropriate notification methods. In particular, the use of electronic technology needed to be addressed.



A cross-section of employees provided input and a new Library Policy and Procedure was created: 5.0 Notification of Tardiness or Absence



Highlights of Policy and Procedure 5.0 Notification of Tardiness or Absence

· Employee must report unscheduled absence or tardiness to appropriate staff which includes: the supervisor, authorized employee designated by the supervisor, or manager in the upward chain of command, at or before reporting time.

· The employee is required to speak directly to the supervisor or appropriate staff.

· If supervisor or appropriate staff is not immediately available then employee may leave a message with a direct contact number on voicemail, email or text message.

· Supervisor or appropriate staff must respond upon retrieval of the message, however, it is still the employee’s responsibility to ensure they speak directly to their supervisor or appropriate staff no later than 30 minutes after scheduled reporting time.

· An employee may make up time (up to 4 hours) in the relevant pay period if approved by the supervisor.



Revisions were also made to the existing Library Policy and Procedure: 5.1 - Hours, Time and Attendance.



Important Revisions to existing Policy and Procedure 5.1 - Hours, Time and Attendance:



Prior to Revision

· In 5.1 Hours, Time and Attendance Procedure, section C it was stated “In no case should notification be later than 1 hour after scheduled starting time.



After Revision

· In 5.1 Hours, Time and Attendance Procedure, section C now states “In no case should notification be later than 30 minutes after scheduled starting time.



You can review the entire policy and procedure by visiting the Library’s intranet site, at https://hplnet.hpl.lib.tx.us/. Once there, choose Forms and Documents/Policies and Procedures. The new policy and procedure is under the Human Resources tab, Policy and Procedure 5.0.



If you have any questions or concerns, please feel free to contact your immediate supervisor or HPL’s Human Resources Division. Thank you.





Regards

Roosevelt Weeks

Deputy Director of Library Administration

Houston Public Library

832-393-1327