ELT Presentation

A BIG THANKS to Jennifer for an outstanding presentation to ELT. She was able to express staff concerns regarding storage space at the service desk and a need for a public phone line. She also provided customer feedback concerning lighting in specific areas of the library. Jennifer was able to describe and explain the dynamic work that staff are doing at Frank Library, with limited resources. She provided examples of the effectiveness of cross trained staff and the flexibility to provide coverage whether its programming or working the service desk. Thanks for the great work, considering the short notice.

Thanks to everyone on the Frank Library staff for all of the hard work and effort.

Edward Melton
HPL Express